Crystal Cruises, a luxury cruise line, has recently announced that it will be offering cruise credit to passengers affected by the disruptions caused by the COVID-19 pandemic. This is a gesture of goodwill by the company to compensate passengers for the inconvenience caused by the disruptions to their travel plans.
Crystal Offers Cruise Credit to Affected Passengers
Crystal Cruises has announced that it will be offering cruise credit to passengers who were affected by the disruptions caused by the COVID-19 pandemic. The cruise credit will be available to passengers who had their cruises cancelled, postponed or rescheduled due to the pandemic. The credit can be applied towards any future Crystal Cruises voyage within the next two years.
The company has also stated that it will waive cancellation fees for guests who have booked their cruises before January 31, 2021, for voyages departing before December 31, 2021. This will allow passengers to book their voyages with peace of mind, knowing that they will not incur any cancellation fees if they are unable to travel due to the pandemic.
Company Provides Compensation to Passengers for Disruptions
Crystal Cruises is providing compensation to passengers for the disruptions caused by the pandemic. The cruise credit and waived cancellation fees are part of the company’s efforts to alleviate the inconvenience caused to passengers. Crystal Cruises has also implemented enhanced health and safety measures to ensure the wellbeing of passengers and crew onboard.
Passengers who have been affected by the disruptions should contact their travel advisor or Crystal Cruises to discuss their options. The company is committed to assisting passengers in any way possible and is dedicated to providing a luxurious and safe cruising experience.
In conclusion, Crystal Cruises’ gesture of offering cruise credit and waiving cancellation fees is a refreshing example of customer service during these challenging times. The company’s commitment to the safety and wellbeing of its passengers, combined with its efforts to provide compensation for disruptions, are sure to enhance its reputation as a luxury cruise line.